Resilience resides in excellent operations. From operating models and SLAs, to infrastructure and outsourcing, we can help you drive efficiency across the full spectrum of business operations.
Environmental, Social & Governance (ESG)
At TORI Global, we believe that environmental accountability, social responsibility, and good corporate governance and stewardship are critical pillars for any successful organisation.
31 July 2023
A leading African Financial Services Group with corporate customers across key market segments in 14 countries expressed their desire to review an in-flight programme driving the annualised expense-saving initiative into 2024.
20 July 2023
Cyber Security has traditionally been perceived as a technological issue, however it’s now imperative that organisations recognise cyber security as an Environmental, Social, and Governance (ESG) concern due to its immediate and financially material sustainability risk for organisations.
16 February 2023
Environmental, Social, and Governance (ESG) related topics have been slowly but surely coming to the forefront of the global business agenda since the early 2010s. However, over the last few years, there has been a massive boost in interest pertaining to ESG considerations, with many organisations having ESG issues at the top of their risk register.
A leading RSA-based Investment & Insurance Services Group with corporate customers across key market segments in 14 African countries made a commitment to their shareholders at the end of 2019 to deliver cost efficiencies amounting to R750 million by the end of 2022.
18 October 2022
A leading UK Insurance company faced a challenging macroeconomic environment of rising costs and high inflation and had been trying to identify ways that they could reduce the cost base for their Menu Protection product line which had been increasing over the past few years at a faster rate than new sales, resulting in decreasing profit margins.
After an internal assessment, the client identified operational inefficiencies and gaps against regulatory standards for third-party management which posed a serious legal and reputational risk to the firm.
31 August 2021
Building a dynamic Operational Resilience framework is not a box-ticking activity from the middle office or IT departments. According to our research, only 58% have clear visibility of their critical systems and processes.
09 June 2020
Our client was a Tier 2 Global Bank with a presence in 13 countries across the world and around 42,000 employees. As part of a contract review, the client asked TORI to review onshore and offshore application support and development services from a major Indian services vendor.
04 July 2019
In this blog, we set out further views on why these pillars provide a holistic approach to implementing and embedding SMCR, how they work together to drive the behavioural and cultural change required, and how they create enduring improvements in both accountability and personal conduct.
22 November 2018
In the face of the never-ending deluge of bleeding-edge ‘solutions’ to address all business woes, how do you make sense of it all and more importantly, how do you determine the what, how and why?
20 August 2018
Enterprise-wide Vendor Risk Management, driven in part by regulatory provisions such as the oversight and control requirements for material outsourcing in Chapter 8.1 in the FCA handbook, now needs to ensure a holistic and consistent approach across the full breadth of an organisation.
Change is the one constant in all our lives, both personally and professionally, and what is common is that to achieve your desired outcome you need people to embrace the change. Easy right?
Several companies are considering Business Process Outsourcing (BPO) again, or renegotiating their current contracts; if you fall into one of these groups, here’s what you should consider…
23 January 2018
Consultancy.uk announced that ‘Practical’ consulting is set to become the new norm in the consultancy industry – we discuss why.