Operational Resilience 2.0 Upgrading your Operating Model

Building a dynamic Operational Resilience framework is not a box-ticking activity from the middle office or IT departments. According to our research, only 58% have clear visibility of their critical systems and processes. This is a clear call to action to the Senior Management (SM) to change the traditional approach and embrace more collaboration to better understand the interconnectivity and risks between operations, services and clients.