Operational Resilience 2.0 Upgrading your Operating Model

Building a dynamic Operational Resilience framework, is not a box ticking activity from the middle office or IT departments. According to our research, only 58% have a clear visibility of their critical systems and processes. This is a clear call-to-action to the Senior Management (SM) to change the traditional approach and embrace more collaboration to better understand the interconnectivity and risks between operations, services and clients.

Content

1. Adopting a client-centric mindset: Building a framework
2. Data Intelligence: Unlocking the value
3. Operational Resilience 2.0: Upgrading your model