
An increasing number of our clients are contacting TORI's Organisational Assessment & Development practice for help. Companies know that their managers are generally highly skilled in technical areas but consider that this is only 'half the job'. Good managers need the soft skills that enable them to fashion a group of technically qualified staff into an efficient team delivering ever-increasing value.
TORI has been actively working with its clients to help them achieve their cost reduction targets, improve service levels and manage risks more effectively. Types of project undertaken this year include Optimising the Operating Model; Leadership Coaching and Mentoring, Optimising Applications, Implementing Lower Cost IT Service Monitoring Tools, Offshore IT Development and Support and Process Improvement and Risk Management