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Customer & Client Value

Enhancing your customer and client proposition

At TORI Global we use our industry experience to enhance your customer and client proposition. We collaborate with you to segment your customers and clients, execute your channel strategy and transform your customer experience.

You need to respond to the challenging demands for streamlined customer journeys and omnichannel customer experiences, while internally you can’t afford to lose any value through your own processes. Identifying and understanding customer journeys and the progression of touchpoints is essential to improve customer experience.

We assist our clients in their quest to improve the value they provide to their customers through improved customer experience. We work with you to refine and redefine your propositions, putting your customers at the heart of them. We ensure you leverage the ‘power of digital’ and provide end to end benefits to the entire business process flow.

Our Customer & Client Value Specialists

Oliver Charlton
Oliver Charlton
Consultant
Michael Spring
Michael Spring
Consultant
Dominic Yacoubian
Dominic Yacoubian
Senior Consultant, Digital
Costas Liassides
Costas Liassides
Head of Customer & Client Value
Chris Archibald
Chris Archibald
Senior Consultant
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