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Operational Excellence

Resilience resides in excellent operations. From operating models and SLAs, to infrastructure and outsourcing, we can help you drive efficiency across the full spectrum of business operations.

What are the challenges you face?​​

  • How can I improve the overall efficiency of my operating model and leverage synergies more effectively?​
  • How do I ensure that our operating model is fit for the future?​
  • What parts of my business are suitable for outsourcing? ​
  • Have I got the right SLAs in place to get the most out of my services?​
  • How do I improve service stability and performance?
  • Which infrastructure models are right for my business?


How TORI can help…​​

  • Ensuring that you have the right Target Operating Model (TOM) to deliver on your strategic goals is critical to success. TORI have proven experience in developing and implementing company-wide TOMs to suit your business.​
  • Onshore, offshore or near-shore – outsourcing can be a complicate matter. TORI’s comprehensive experience in outsourcing services ensures that you make the right decision for your business.
  • TORI can help you improve service stability and performance by performing an in-depth review of your current service model, the relevant SLAs and performance metrics in order to identify synergies and cost savings.​

Get in touch

Get in touch