Case Studies

You can trust TORI to handle even the most complex and challenging projects. And we have the case studies to prove it.

$25m Cost Reduction for Tier 2 Global Bank

Find out how we identified savings of $25m for a Tier 2 Global Bank through a focus on Application Management Optimisation

Enterprise Data Storage Management For A Global Bank

Reducing technology costs by +£10m through a focus on Storage Optimisation

Information Lifecycle Governance for Middle East Bank

A middle-eastern bank with regulated operations in the UK, Europe and the Americas embarked upon an operational remediation programme in response to some...

Procurement Capability: UK Specialist Insurance Broker

The client had a decentralised operating model, having grown through multiple small business acquisitions, resulting in many small supplier relationships,...

Improving IT Service Management at a Global Financial…

Lengthy trade processing times meant the organisation suffered major incidents on a regular basis.


Reducing outsourcing costs for a European Retail Bank

TORI led the task force to improve governance processes including formal initiation and justification of new initiatives and clear communication of progress...

New IT TOM for a global indemnity provider

TORI was engaged to design a new group IT Target Operating Model for a leading global medical indemnity provider

Service maturity review for a global travel organisation

A global business travel organisation, was working on implementing and maturing service integration processes across application, network, data centre and ...

Software asset management: UK investment and insurance firm

Our client, a leading UK Investment and Retail Financial Services firm, faced numerous challenges around vendor governance, policies and process alongside a...

Data engineering project management for a large Nordic bank

TORI provided project management for a data engineering project providing big data solutions to Group Functions and strategic programmes

Global payables programme management for a large Nordic Bank

TORI provided Programme Management and subject matter expertise on a global payables programme for one of Europe’s top 10 banks

Outsourcing Remediation: Multi-National Bank

Our client needed assistance in identifying which third party services could be deemed Material Outsource provisions by the Regulator.

HR Systems Advisory: UK Specialist Insurer

The client had achieved rapid revenue growth, however their cost base had also increased significantly. TORI performed a number of system reviews to reduce...

Strategic IT Vendor Heads of Agreement: Public Service…

In 2014 our client awarded a four year outsourcing contract for the provision of IT services to a third party. However, some of the services were not...

IT TOM: FTSE 100 Insurance Company

TORI was engaged to implement a new group IT Target Operating Model for a leading FTSE-100 insurance company. 

Cost Optimisation: UK Specialist Insurer

An SYSC8 review and plan to close identified gaps, and a revised Operating Model to embed sustainable rigour and deliver immediate cost reduction...

Cost Reduction: FTSE 250 Gambling Company

70% saving after TORI is engaged to manage the procurement process for a new UK Data Centre

Reducing Complexity, Driving Standardisation and Automation

Tier 1 Investment Bank with clients in over 100 countries and assets of $2.3 trillion


Cutting ITSM Costs for a Global Investment Bank

TORI provides expertise, resource, process and fast response times to clients around the world. Our years working at the sharp end managing global...