Case Studies

You can trust TORI to handle even the most complex and challenging projects. And we have the case studies to prove it.

Customer Onboarding KYC & AML

A European Tier 2 Bank needed to explore opportunities for improvements to Client Onboarding and associated Due Diligence

Transaction Monitoring Quality Assurance

​To support a Tier 1 global investment bank in the review of effectiveness and compliance of the OFAC filters applied to the post-event transaction...

Anti Money Laundering (AML) Programme Quality Assurance

To support a Tier 1 global investment bank in the execution of a quality assurance review of the implementation of new global policies for Sanctions & ...

Bank - Major Outsourced Service Contract Review

The client had outsourced an Application Management Service with annual spend of c£10m.

Internal Building Architecture Glass Ceiling

Global Tier 2 Bank - Application Contract Review

Our client was a Tier 2 Global Bank with a presence in 13 countries across the world and around 42,000 employees.

Business & IT Cost Reduction (Insurance & Wealth…

After an internal assessment, the client identified operational inefficiencies and gaps against regulatory standards for third-party management which posed...

Bank - Application Management Optimisation

Client Challenge

The client was a South African based, diversified financial services group with a presence in 12 countries across the continent...

Operational Resilience Readiness (London Bank)

The client wanted to ensure that their approach met their regulatory obligations for the FCA's March deadline.

IT Cost Optimisation (UK Insurance & Investments)

The Client requested that TORI review their existing Software Asset Management (SAM) renewals process. Eleven prioritised suppliers had initially been...

Migration to Office 365 (UK Pension Provider)

Our client required assistance migrating a 4,000 strong user base utilising Windows 7 and Office 2016 to Windows 10 and Office 365 Cloud environment (...

Agile Transformation & Transition (UK Insurer)

Towards the end of a highly-complex four-year transformation programme (£MMMs), several external audit and assurance reviews identified the need for greater...

Managed IT Service Remediation Programme

Our client had outsourced its UK IT managed services to a major IT service provider including; infrastructure services, Security Management, Business...

$25m Cost Reduction for Tier 2 Global Bank

Find out how we identified savings of $25m for a Tier 2 Global Bank through a focus on Application Management Optimisation

Enterprise Data Storage Management For A Global Bank

Reducing technology costs by +£10m through a focus on Storage Optimisation

Improving IT Service Management at a Global Financial…

Lengthy trade processing times meant the organisation suffered major incidents on a regular basis.


Reducing outsourcing costs for a European Retail Bank

TORI led the task force to improve governance processes including formal initiation and justification of new initiatives and clear communication of progress...

New IT TOM for a global indemnity provider

TORI was engaged to design a new group IT Target Operating Model for a leading global medical indemnity provider

Service maturity review for a global travel organisation

A global business travel organisation, was working on implementing and maturing service integration processes across application, network, data centre and ...

Software asset management: UK investment and insurance firm

Our client, a leading UK Investment and Retail Financial Services firm, faced numerous challenges around vendor governance, policies and process alongside a...

Global payables programme management for a large Nordic Bank

TORI provided Programme Management and subject matter expertise on a global payables programme for one of Europe’s top 10 banks

Strategic IT Vendor Heads of Agreement: Public Service…

In 2014 our client awarded a four year outsourcing contract for the provision of IT services to a third party. However, some of the services were not...

IT TOM: FTSE 100 Insurance Company

TORI was engaged to implement a new group IT Target Operating Model for a leading FTSE-100 insurance company. 

Cost Optimisation: UK Specialist Insurer

An SYSC8 review and plan to close identified gaps, and a revised Operating Model to embed sustainable rigour and deliver immediate cost reduction...

Cost Reduction: FTSE 250 Gambling Company

70% saving after TORI is engaged to manage the procurement process for a new UK Data Centre

Cutting ITSM Costs for a Global Investment Bank

TORI provides expertise, resource, process and fast response times to clients around the world. Our years working at the sharp end managing global...

Reducing Complexity, Driving Standardisation and Automation

Tier 1 Investment Bank with clients in over 100 countries and assets of $2.3 trillion