Case Studies

You can trust TORI to handle even the most complex and challenging projects. And we have the case studies to prove it.

Enterprise Data Storage Management For A Global Bank

Reducing technology costs by +£10m through a focus on Storage

Procurement Capability: UK Specialist Insurance Broker

The client had a decentralised operating model, having grown through multiple small business acquisitions, resulting in many small supplier relationships,...

Improving IT Service Management at a Global Financial…

Lengthy trade processing times meant the organisation suffered major incidents on a regular basis.


Reducing outsourcing costs for a European Retail Bank

TORI led the task force to improve governance processes including formal initiation and justification of new initiatives and clear communication of progress...

New IT TOM for a global indemnity provider

TORI was engaged to design a new group IT Target Operating Model for a leading global medical indemnity provider

Service maturity review for a global travel organisation

A global business travel organisation, was working on implementing and maturing service integration processes across application, network, data centre and ...

Software asset management: UK investment and insurance firm

Our client, a leading UK Investment and Retail Financial Services firm, faced numerous challenges around vendor governance, policies and process alongside a...

Data engineering project management for a large Nordic bank

TORI provided project management for a data engineering project providing big data solutions to Group Functions and strategic programmes

Global payables programme management for a large Nordic Bank

TORI provided Programme Management and subject matter expertise on a global payables programme for one of Europe’s top 10 banks

Outsourcing Remediation: Multi-National Bank

Our client needed assistance in identifying which third party services could be deemed Material Outsource provisions by the Regulator.

HR Systems Advisory: UK Specialist Insurer

The client had achieved rapid revenue growth, however their cost base had also increased significantly. TORI performed a number of system reviews to reduce...

Strategic IT Vendor Heads of Agreement: Public Service…

In 2014 our client awarded a four year outsourcing contract for the provision of IT services to a third party. However, some of the services were not...

IT TOM: FTSE 100 Insurance Company

TORI was engaged to implement a new group IT Target Operating Model for a leading FTSE-100 insurance company. 

Cost Optimisation: UK Specialist Insurer

An SYSC8 review and plan to close identified gaps, and a revised Operating Model to embed sustainable rigour and deliver immediate cost reduction...

Cost Reduction: FTSE 250 Gambling Company

70% saving after TORI is engaged to manage the procurement process for a new UK Data Centre

Cutting ITSM Costs for a Global Investment Bank

TORI provides expertise, resource, process and fast response times to clients around the world. Our years working at the sharp end managing global...

Reducing Complexity, Driving Standardisation and Automation

Tier 1 Investment Bank with clients in over 100 countries and assets of $2.3 trillion