Business Process Improvement

In the current environment, effective cost and risk management of IT are essential. TORI can provide CIOs with the visibility and control required to manage the project, vendor, people, asset, financial, process and governance challenges of IT.

Energy & Carbon Management

The increasing public interest and legislative pressure on organisations’ sustainability performance will have a substantial effect at CEO, CFO, COO and CIO levels on reputational, operational and financial parameters.

Integration Services

Tori Global Integration Services practice provides strategic-level advice and delivery capability to senior Business and IT executives looking to improve their business performance and processes.

IT Service Management

TORI provides expertise in various areas of process improvement including COBIT and ISO 20000 but one of our primary areas of focus is the application of the ITIL framework to achieve best practice Service Management within organisations. The link from Capacity Management (a key ITIL process) into Performance Tuning is brought together with IT Environment Modelling by our project management methodology based on a light version of Prince.

Organisational Development

As the Financial Services markets mature and globalise and market leaders have emerged, size does matter. Strategies for survival habitually have a large dependency upon effective IT and evidence exists that traditional execution models need to be improved.

What we do

These vertical practices consist of a number of specialised services such as IT Enterprise Management and IT Infrastructure Library (ITIL) process analysis and implementation.

The solutions we offer are innovative, realisable and sustainable with benefits that have real impact. We have a hard earned reputation for experience, quality and professionalism and have built long standing relationships with customers who set the most exacting standards. We are made up of practitioners who prior to joining TORI have enjoyed successful careers running IT departments for many of the global institutions we now count as clients. Intimate understanding of the market, organisational and cultural issues, and what customers are really looking for in a world class business partner, all combine to make TORI unique within this market.

Our Senior Partners are responsible for specific service areas and collectively focus on the major programmes of change. Our proposition includes the three principle domains of change - People, Process and Technology. Our core offerings are Organisational Change Management, ITIL process improvement and the implementation of tools specifically built for CIOs/CTOs to improve the understanding and management of their IT organisation.

TORI is a self-funded, privately owned company. At its core TORI stands for Trust, Openness, Respect and Integrity. TORI was established in 2002 as a credible alternative to the often highly priced, inexperienced and ineffective consultants that are common throughout the global Financial Services community. Our Financial Services domain knowledge, coupled with the expertise of our select group of niche alliance partners and an extensive Associate bench, allows us to deliver innovative solutions to our clients most critical requirements. We are driven towards the areas of high complexity, high risk and high impact as this is where customers need solutions delivered.

TORI has performed engagements for many of the major global Financial Services organisations. While we continue to focus on this sector, our service levels, capabilities and reputation have resulted in requests by several global clients outside of that industry to support their business.

Our added value

• Our values - Trust, Openness, Respect and Integrity
• Industry focus
• World class change management capability
• Global reach
• Speed of response
• Sharing of risk
• Comprehensive programme delivery
• Enhanced offering through specialist partners
• Financial Services domain experience
• Latest technological and market trends
• Independence, objectivity and integrity