Business Process Improvement

In the current environment, effective cost and risk management of IT are essential. TORI can provide CIOs with the visibility and control required to manage the project, vendor, people, asset, financial, process and governance challenges of IT.

IT Service Management

TORI provides expertise in various areas of process improvement including COBIT and ISO 20000 but one of our primary areas of focus is the application of the ITIL framework to achieve best practice Service Management within organisations. The link from Capacity Management (a key ITIL process) into Performance Tuning is brought together with IT Environment Modelling by our project management methodology based on a light version of Prince.

Organisational Assessment & Development

As the Financial Services markets mature and globalise and market leaders have emerged, size does matter. Strategies for survival habitually have a large dependency upon effective IT and evidence exists that traditional execution models need to be improved.

What we do

These vertical practices consist of a number of specialised services such as IT Enterprise Management and IT Infrastructure Library (ITIL) process analysis and implementation.