TORI helps clients meet the challenges of delivering complex change to demanding timescales by putting the right people and tools in place, taking ownership and being accountable for delivery.

We provide experienced programme and project managers who can be flexible and pragmatic and are practiced at working with disparate clients to develop solutions that are both achievable and sustainable. Our collaborative approach ensures that stakeholders are engaged so that our experienced practitioners are able to quickly assess and mobilise solutions.

Enhance Current Capability
Having a proven track record of delivering large complex transformation portfolios within the Financial Services industry, TORI can be depended upon to provide the appropriate capability and expertise at all levels to drive successful change.

Recovery Programmes
Portfolios of programmes can extend over significant periods during which the original objectives may no longer be relevant for any number of valid reasons.  TORI can utilise its expertise gained over many years to define and execute successful delivery, turnaround and transformation strategies.

Embed Change
TORI understands the challenges of embedding change once a project or programme has been delivered to achieve sustainable long-term success and return on investment.   We have a demonstrable track record of execution enabling long-term technology and process adoption through a combination of industry best practice and pragmatism.

TORI’s in-depth knowledge and expertise in the global Financial Services sector means organisations can be assured of a professional approach to meet their objectives.

• Confidence that projects and programmes will be delivered successfully
• Effective management of stakeholder expectations ensuring alignment with delivery
• The implementation of robust and effective processes to support delivery and embed change
• Access to some of the most experienced senior programme leaders in the industry
• Proven track record of delivering multi-million pound transformation programmes
• Project and Programme Managers who are experienced in delivering change to some of the largest and most complex global organisations
• A pragmatic and collaborative approach that ensures client objectives are met

Client: Major International Insurance Company
Assignment:  A complex transformation programme to support this company’s strategy to outsource its UK data centres to improve operational efficiency and achieve annual savings of £50m.
Details: A group-wide programme was initiated to ready, outsource, and then transform the service to achieve a wider strategic approach, build strong partnerships, and optimise service levels.  This programme involved the transfer of over 400 staff to the chosen provider – a global Service Integration company. TORI worked with both companies providing the strategic direction, governance framework and programme management at various stages of this complex initiative.

To ready the organisation, TORI provided strategic direction to disjoin the services so that the separate entity could be outsourced.  TORI also established and managed a governance framework so that due diligence could be performed by potential clients for the change function.  Both the interim directorship and PMO function were then successfully handed over, which enabled the Insurance Company and Service Provider to complete the migration successfully.

With extensive outsourcing experience and working knowledge of both companies, TORI was engaged again to help with the transformation programme and drive the implementation of infrastructure and the migration of applications onto newer technology platforms.

Outcomes: TORI successfully supported the clients to achieve one of the largest data outsourcing programmes in the UK insurance sector enabling both companies to begin a 10-year £700m partnership.