TORI is often engaged by a client when a number of issues occur which affect the performance of a service.
This can be due to a multitude of reasons. However, TORI’s structured analysis methodology reveals whether the lack of performance is caused by staff, non-adherence to or lack of standard processes, technology issues or as in most cases, a combination of these. TORI works together with Alliance Partners to investigate and resolve these issues.
Our Alliance Partners have a proven track record of successfully completing technically challenging and complex performance tuning engagements for our clients across a wide range of hardware and operating systems. The realisable benefits are significant cost reduction or avoidance, improved processing times, and improved systems stability and availability. All of their Technical Consulting services are aimed at reducing the total cost of computing and, in order to maximise the cost benefit to our clients, we are happy to operate on a Risk-Reward basis. Through expert performance measurement and configuration tuning, our Alliance Partner can identify opportunities for sustainable cost reductions in most technical environments.
Specific Technical Consulting services include the following:
Capacity Planning
A solid Capacity Plan ensures that valuable computing resources are used to their maximum potential, so that the customer needs are met in the most cost-effective way. Clients do not want to underestimate their computing needs, but neither do they want to pay for more MIPS than are really necessary.
Architecture Design Review
A design review can help to avoid problems associated with applications that are ‘fixed after design’ to compensate for deficiencies. Our Alliance Partners can design flexible, business-oriented schemas that can adapt to changing business practices whilst still achieving the required performance levels.
Testing
An effective testing programme will increase the stability and quality of systems, improving both productivity and reliability. Our Alliance Partners can help determine the most appropriate test approach, define test coverage and manage the production of test data, whilst maintaining privacy through data masking.
Database Administration
Our Alliance Partners have expertise in the design, configuration and operational management of a variety of databases, including Oracle and DB2, so they are able to perform database performance tuning, data modelling, database optimisation, SQL code reviews, data integrity inspections and advise client staff on the use of system management tools and utilities.
Performance Tuning
Our Alliance Partners can identify areas where systems and applications performance can be enhanced, thereby reducing costs. ‘Quick-hit’ audits of the technical environment, combined with a range of tuning tools, go beyond a theoretical saving and achieve real, measurable results.
Remote Technical Support
High quality technical support is available to small-medium sized organisations by utilising Alliance Partners’ expertise in a cost-effective model that can help maintain a high performance, highly accessible IT infrastructure.
___________________________________________________________________________
Case Study: How TORI and CPT Global delivered multi-million euro savings for a leading European Bank. Read More
