TORI works with Financial Services organisations to ensure that IT capacity meets current and future business requirements in a cost-effective manner.

The objectives of Capacity Management are to:

• Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business
• Provide advice and guidance to all other areas of the business and IT on all capacity and performance-related issues
• Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources
• Assist with the diagnosis and resolution of performance and capacity-related incidents and problems
• Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources
• Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so

TORI has partnered with a leading provider of Mainframe and Distributed Capacity Planning and Performance Tuning to deliver a Capacity Management Framework – an ITIL-compliant set of governance processes, procedures and supporting artefacts designed as the foundation for the implementation of an enterprise-wide ICT Capacity Management capability.

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Case Study: How TORI and CPT Global delivered multi-million euro savings for a leading European Bank. Read More