Contracts are often well negotiated but the on-going management could be better improved. Life cycle Contract Management is the proactive monitoring and control of all aspects of the relationship between the service provider, contractor, vendor, internal support and users. The benefits delivered through this process are improved cost structures, better service levels and contractual terms that provide real business agility which can mature with the business needs. Commercial certainty together with legal requirements and financial propriety are key elements of the desired outcome.
This offering includes the review and re-negotiation of IT contracts as part of a general cost reduction initiative or on a compelling event such as a merger, and the resulting need to consolidate multiple existing contracts across an organisation, or on an outsourcing or other divestment, and the resulting need to novate contracts. TORI has helped organisations save millions of pounds through our extensive experience of IT contracts and negotiations gained from both the client and supplier perspective.
TORI engages with our clients to confirm or identify contract management issues and to give an initial assessment of the cost impact of the current position, provide remedial recommendations and then implement the agreed recommendations in conjunction with the client. This is achieved by using the following five step process that is adapted to every client’s individual situation and requirements:
- Definition – Scope and Baseline
- Measurement
- Analysis
- Improvement
- Control
TORI in conjunction with an Alliance Partner can apply our combined skills, experience and methodology to:
- Ensure our client has legal, financial and regulatory protection; gets the best pricing; achieves the best services; and gains the most flexibility in any contractual agreement
- Ensure any agreements are sustainable for all parties; realistic and deliverable
- Provide independent facilitation of the ongoing relationship and report on service performance
