Hot Topics
- The impact of mistakes – in both day-to-day operations and change projects - has become much greater, in respect of both cost and, potentially more importantly, confidence
- Timescales for showing return on investment have shortened, with the result that time to market needs to be shortened
- The need to be able to measure total cost of ownership is much greater – the return on investment in IT has to be more transparent
- Budget processes have changed with investment in new opportunities needing to be matched by reductions elsewhere
- The importance of ensuring that projects deliver anticipated benefits has increased – most organisations can no longer afford unbudgeted residual expenses
TORI is actively working with clients on programmes to address these challenges, from ensuring that the IT strategy supports the corporate business objectives, through definition and planning of the required structure, to the implementation of quick wins and the target solution.
Please contact Martin Harvey (martinharvey@toriglobal.com) or Ian Perham (ian.perham@toriglobal.com) if you would like to explore whether our experience in this area might be of assistance.
The availability of critical services is becoming increasingly important from the perspectives of both revenue and reputation. TORI is working closely with Firescope, one of its partner companies, to help address this requirement by providing a cost-effective solution that provide IT services-based reporting, including business metrics, that consolidates existing reporting from siloed management tools.
The expectation from business stakeholders – senior management, regulators, clients/ counterparties and shareholders – is that managers understand the increased focus on risk and are responding accordingly.
TORI has been actively working with its clients to help them achieve their cost reduction targets, improve service levels and manage risks more effectively. Types of project undertaken this year include Optimising the Operating Model; Leadership Coaching and Mentoring, Optimising Applications, Implementing Lower Cost IT Service Monitoring Tools, Offshore IT Development and Support and Process Improvement and Risk Management

