It is essential in current market conditions for leadership and management teams to be operating effectively. Firms are under significant pressure - cost bases need to be reshaped fast to reflect new, tougher business objectives, the impact of mistakes is far greater and infrastructures need the flexibility to quickly switch resources from losers to winners.
The objective for IT functions is not simply to hit cost reduction targets: it is to define and implement the infrastructure – people, processes and technology – needed to meet the future demands of the business.
The availability of critical services is becoming increasingly important from the perspectives of both revenue and reputation. TORI is working closely with Firescope, one of its partner companies, to help address this requirement by providing a cost-effective solution that provide IT services-based reporting, including business metrics, that consolidates existing reporting from siloed management tools.
The expectation from business stakeholders – senior management, regulators, clients/ counterparties and shareholders – is that managers understand the increased focus on risk and are responding accordingly.
TORI has been actively working with its clients to help them achieve their cost reduction targets, improve service levels and manage risks more effectively. Types of project undertaken this year include Optimising the Operating Model; Leadership Coaching and Mentoring, Optimising Applications, Implementing Lower Cost IT Service Monitoring Tools, Offshore IT Development and Support and Process Improvement and Risk Management
